Privacy Policy

Last Updated: 26th January 2026 

This Privacy Policy describes how The Southgate Global US Inc. E-Commerce Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us. 

1. Collection of Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

  • Device Information: Examples include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. 

  • Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 

2. How We Use Your Personal Information 

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. 

3. Sharing Personal Information 

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example: 

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

4. Behavioural Advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the settings of the platforms you use (e.g., Facebook, Google). 

5. Your Rights 

  • CCPA (California Residents): If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. 

  • PIPEDA (Canada): We comply with Canadian privacy standards regarding the collection and use of your data. You have the right to challenge the accuracy and completeness of your information. 

6. Cookies 

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. 

7. Contact 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at us.customer.support@southgateglobal.com or by mail using the details provided below:

5100 NE Ric Williamson Memorial Hwy,
Bldg E Suite 18,
Weatherford
TX 76085